She is and old lady and died recently, but her grandson is still able to talk to her. Along with Sandra and Neil Downe, Grandma is one of the few characters who accept Norman's abillity to communicate with the deceased.
When talking to Norman at one point in the movie, she revealed that the reason she didn't cross to the other world was because she vowed that no matter what, she'd look out for Norman. Grandma enjoys watching movies with Norman and throughout the movies, she asks many questions such as "So, what's happening now?" and so. When Norman would answer, she'd add her opinion or lecture about the monsters in the movie.
- "You know, by rights, I'm supposed to be frolicking in paradise with your grandfather. But I'm not."
- "There's nothing wrong with being scared, Norman. So long as you don't let it change who you are."